Dutch Authority for Consumers and Markets Reports Widespread Non-Compliance with EU Digital Laws
The Dutch Authority for Consumers and Markets (ACM) revealed that many online service providers are not compliant with the European Digital Services Act (DSA) and the Platform-to-Business Regulation (P2B). A recent survey of 50 businesses found significant gaps in adherence to these laws, which include requirements for complaint handling, transparency, and content moderation. The ACM clarified it is the designated regulator for both the DSA and P2B Regulation, but can only enforce their provisions after the entrance into effect of the Dutch implementation laws, expected in 2025. Guidelines have been published to assist organizations in complying with these regulations.